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Privacy Policy

Aruene Corporation dba eNeura Inc. (“eNeura”, “We”, “Us”) understands the sensitivity of information about your health and the importance of protecting your privacy. Your confidence in our ability to protect your information is paramount.

This policy (together with our terms of website use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. We may collect personal data from you through our site (www.eNeura.com or www.eNeura.co.uk) and other online resources (such as e-mail).

We treat your personal data:

  • confidentially;
  • in accordance with this policy; and
  • in accordance with applicable data protection laws, including the U.S. Health Insurance Portability and Accountability Act (HIPAA), and state-specific regulations where applicable.

For the purpose of data control, the primary data controller is:

eNeura Inc. 225 Southern Blvd, Ste. 202, West Palm Beach FL 33405 USA

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

 

INFORMATION WE MAY COLLECT FROM YOU

You can access most of the pages on our site without giving us your personal information and we only collect personal data about you if you choose to give it to us. We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site. This includes information and sensitive personal data concerning health matters (such as your sTMS device number) provided when requesting further services.
  • Information you provide, such as name, date of birth, mailing and email addresses, phone contact information, and personal health information required for prescription order fulfilment.
  • Information regarding your personal migraine medical history, which is used by our Clinical Education Specialists to assist you with the sTMS device and provide feedback to your prescribing clinician. This data may be de-identified for internal research purposes.
  • Records of correspondence if you contact us.
  • Survey data used for research purposes (optional).
  • Details of visits to our site, including traffic data, location data, and other communication data.

 

IP ADDRESSES AND COOKIES

We may collect information about your computer, including your IP address, operating system, and browser type, for system administration. This statistical data does not identify individuals.

Cookies help us improve our site and provide a better, more personalized experience. You can refuse cookies by adjusting your browser settings, although some site features may not function properly without them.

 

WHERE WE STORE YOUR PERSONAL DATA

The data we collect may be stored in the United States. We use secure servers and implement appropriate security measures to protect your personal data.

If you receive a password for certain parts of our site, it is your responsibility to keep it confidential.

We cannot guarantee the security of data transmitted online. Transmission is at your own risk. Once received, we implement strict procedures to prevent unauthorized access.

 

USES MADE OF THE INFORMATION

We use your information to:

  • Provide information or services you request or that may interest you, with your consent
  • Build and analyze a database for migraine treatment research
  • Present website content effectively
  • Notify you about service changes

 

INTERNATIONAL DATA TRANSFERS

 

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (the EEA), such as the United States, whose data protection laws may not provide the same level of protection as those in the UK or EU.

Whenever we transfer your personal data out of the EEA or the UK, we ensure a similar degree of protection is afforded to it by implementing at least one of the following safeguards:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the relevant authority (e.g., the UK Government or European Commission); or
  • We may use Standard Contractual Clauses (SCCs) approved by the European Commission or the UK’s Information Commissioner’s Office, which give personal data the same protection it has in Europe.

To obtain a copy of these safeguards or learn more about where and how your data is transferred, please contact us at customercare@eNeura.co.uk.

 

PRIVACY COMPLAINTS FROM EU/UK RESIDENTS

If you are a resident of the European Union or the United Kingdom and have a complaint about our handling of your personal data, you may:

  • Contact us at:
    • Aruene Corp. dba eNeura Inc.
      Attn: Privacy Office
      225 Southern Blvd. Suite 202                                                                                     West Palm Beach FL 33405 USA
      Email: customercare@eNeura.co.uk
  • Lodge a complaint with your local data protection authority.

We are committed to cooperating with EU and UK supervisory authorities to resolve any unresolved complaints regarding personal data.

DISCLOSURE OF YOUR INFORMATION

We may disclose your information to:

  • Any member of our corporate group
  • Shipping vendors (mandatory for prescription fulfilment)
  • Third parties with your express consent, such as:
    • Medical advisors as part of your treatment
    • Academic or research institutions (de-identified data only)

We may also disclose data:

  • To comply with legal obligations
  • To enforce website terms of use
  • To protect the rights or safety of eNeura or others

 

YOUR RIGHTS

You may request that we:

  • Do not disclose your sensitive data to third parties
  • Do not use your data for new purposes without your consent

To request limitations, email us at customercare@eNeura.co.uk.

 

OPT-IN/OPT-OUT

You may opt in or out of marketing programs via patient registration forms or by emailing customercare@eNeura.co.uk at any time.

 

ACCESS TO INFORMATION

You may request access, correction, or deletion of your data by emailing us. We will respond within 30 days.

 

MINORS

Our site is intended for adults. We do not knowingly collect data from individuals under 18 without verified parental consent.

 

CHANGES TO OUR PRIVACY POLICY

We may update this policy from time to time. Significant changes will be communicated via email, and updates will be posted on our website with the effective date.

 

CONTACT US

Questions or requests related to this privacy policy should be sent to:

Aruene Corp. dba eNeura Inc.
Attn: Customer Care
225 Southern Blvd, Ste 202
West Palm Beach, FL 33405 USA
Email: customercare@eNeura.co.uk